7 Questions to Ask Roofer References

Finding a contractor for your roof repair or replacement project can be challenging. There are many factors that go into making the decision on who to hire for the job. Part of doing due diligence in this part of the roofing process involves interviewing past client references of a prospective residential or commercial roofing company.

This blog post will cover seven questions to ask former customers of a potential roofer to determine if they are the right fit for your needs.

What Is a Roofing Reference?

But first, let's focus on what a roofing reference is. A reference refers to a former customer of the contractor who worked with them on a roofing project in the past. By contacting a handful of them, you can get firsthand accounts of their experience with the contractor and gain insight into what to expect if you choose to hire the professionals for your own project.

The Importance of Roofing References

Getting references from qualified and experienced roofers is essential in helping to make an informed decision when selecting a contractor. From the answers of the previous customers, you can evaluate the quality of the contractor's work and determine if they are the right choice to either repair or replace your roof. Taking the time to thoroughly check references before hiring a roofer will give you peace of mind knowing that your home is in good hands.

7 Questions to Ask Roofer References

Let's dig into our top seven recommended questions to ask roofer's references:

1. How Long Have You Known the Roofer?

This question helps to get a sense of not only the relationship between the roofer and the reference but also their respective levels of experience in working with one another. A longer work history generally results in a better understanding of each other's capabilities and expectations. This also helps determine if there is any established level of trust or familiarity between them that may influence your decision-making process.

2. How Many Roofing Projects Have They Completed for You?

This is a key question to ask a reference as it will provide a more comprehensive picture of the roofer's capabilities when handling multiple jobs or types of jobs. Knowing how many projects have been completed for the same customer will also give you some insight into their ability to deliver consistent results over time. It's a good sign when a customer has gone back to the same roofer for their next project.

3. What Was the Quality of the Roofer's Work?

This is one of the most critical questions you can ask a former customer. Was their work proficient? Did they complete the job to a high standard? Was it done in accordance with all building codes? The answers to any of these questions will help you learn more about the roofer's ability to produce results that meet your expectations.

4. Was the Roofer Punctual and Reliable?

You no longer want to work with another roofer if the one you hired for your roofing project arrives on time and delivers on their commitments. Ask your reference if their project was completed within the expected timeframe. If there were any unforeseen delays, ask for more details on the delays' causes and how the roofer handled them.

5. Did the Roofer Stay Within the Agreed-Upon Budget?

Ask the reference if there were any unexpected costs that arose during their roofing project. This will allow you to gauge how flexible and cost-effective a specific roofer is while also giving you an idea of what to expect in terms of budgeting for your own roof repair or replacement.

6. Was the Roofer Courteous and Professional?

This is a fundamental question to ask, as the quality of service goes far beyond just the finished product. Did all members of their team show respect and courtesy to their customers? Was there good communication between them throughout the process? These are all essential elements when considering who to hire for your roofing project.

7. Would You Hire the Roofer Again?

Finally, this is the most telling question of all. If a former customer would hire them again after such an important project, then chances are that you can trust in their ability to deliver results on your project as well.

Questions to Ask the Roofer Once You're Reviewed Their References

Once you have completed your review of the roofer's references, speak directly with the roofer to get additional information regarding their experience and capabilities. Ask questions about the materials they use, safety practices during work, insurance policies and other relevant details in order to determine if they are right for your project.

The Importance of Hiring a Reputable Roofing Company

Your roof is an integral part of your home and an effective shield against the elements. It's vital to hire a contractor with the necessary skills and expertise to provide quality workmanship. After all, a properly installed roofing system can help enhance your home's curb appeal and provide optimal protection from rain, snow, hail and everything else that nature throws at it.

Learn More About How Hershey Exteriors Can Help

Choosing the right roofer for your roof repair or replacement project in Ocean View, DE, is an important decision that should not be taken lightly. Taking the time to obtain a list of references — and asking them all the relevant questions — is the key to determining if the prospective contractor can truly be relied upon for your roofing needs.

If you are looking for quality workmanship delivered with exceptional customer service, look no further than Hershey Exteriors. Our company brings over a decade of experience to your next residential roofing job. Our team of skilled roofing professionals is proud to be GAF-certified to provide you with advanced warranties for your new asphalt shingle roofing system. If you prefer the durability and character of a metal roof, we also offer metal roofing options for your home. We are here to answer all your questions and only use the highest quality materials for the job.

Count on us for your storm damage repair needs as well. We can help you assess the damage, get the problem under control and work with your insurance company to safely begin the storm damage repair process.

Call (302) 569-9039 today, or fill out our contact form to see how we can help you get the most out of your upcoming project in Ocean View, DE.